Purpose: This Data Processing Agreement (DPA) governs the processing of personal data by CarbonCore.Earth as required under GDPR Article 28 and other applicable data protection laws.
1. Definitions
- Data Controller
- You (the customer using CarbonCore services)
- Data Processor
- CarbonCore.Earth
- Personal Data
- Any information relating to identified or identifiable natural persons
- Processing
- Any operation performed on personal data (collection, storage, use, disclosure)
- Sub-processor
- Third-party service providers engaged by CarbonCore to process personal data
2. Scope and Applicability
This DPA applies when CarbonCore processes personal data on behalf of customers, including:
- User Account Information: Names, emails, contact details
- Territory Owner Data: Land ownership documents, verification records
- Expert and VVB Records: Professional credentials, verification reports
- Transaction Data: Payment information, carbon credit purchases
- Communication Records: Support tickets, email correspondence
3. Data Processing Principles
CarbonCore.Earth commits to processing data in accordance with the following principles:
Lawfulness
Process data only according to documented instructions from Controller
Purpose Limitation
Use data only for specified and legitimate purposes
Data Minimization
Collect only data that is necessary and adequate
Accuracy
Maintain accurate and up-to-date records
Storage Limitation
Retain data only as long as necessary
Security
Implement appropriate technical and organizational measures
4. Data Processor Obligations
4.1 Processing Instructions
CarbonCore shall:
- Process personal data only on documented instructions from Controller
- Immediately inform Controller if instructions violate GDPR or other data protection law
- Not transfer data outside EEA without Controller approval and appropriate safeguards
- Ensure any person acting under CarbonCore's authority processes data only on instructions
4.2 Confidentiality
CarbonCore ensures that persons authorized to process personal data:
- Are subject to binding confidentiality obligations (contractual or statutory)
- Receive appropriate training on data protection principles and GDPR
- Have access only to data necessary for their specific role
- Sign non-disclosure agreements before accessing personal data
4.3 Security Measures
CarbonCore implements the following technical and organizational measures:
| Security Measure |
Implementation |
| Encryption |
AES-256 for data at rest, TLS 1.3 for data in transit |
| Access Control |
Role-based permissions, multi-factor authentication |
| Monitoring |
24/7 security monitoring, intrusion detection systems |
| Audit Logs |
Comprehensive logging of all data access and modifications |
| Testing |
Regular penetration testing, security audits |
| Backup |
Encrypted daily backups with disaster recovery procedures |
4.4 Sub-processors
CarbonCore may engage the following sub-processors:
| Sub-processor |
Service |
Location |
| Amazon Web Services (AWS) |
Cloud infrastructure and hosting |
US-East-1 (Virginia) |
| Paypal |
Payment processing |
United States |
| AWS SES / SendGrid |
Email delivery services |
United States |
| Google Analytics |
Platform analytics and monitoring |
United States |
Sub-processor Changes: Controller consents to current sub-processors. CarbonCore will provide 30 days' notice before engaging new sub-processors or changing existing ones. Controller may object during this period.
5. Data Subject Rights
CarbonCore assists Controller in responding to data subject requests for:
π Right to Access
Provide data copies within 30 days of request
βοΈ Right to Rectification
Correct inaccurate or incomplete data
ποΈ Right to Erasure
Delete data (subject to legal obligations)
βΈοΈ Right to Restriction
Limit processing upon request
π¦ Right to Portability
Provide data in machine-readable format
π Right to Object
Stop processing for specific purposes
6. Data Breach Notification
In case of a personal data breach, CarbonCore will:
- Notify Controller within 48 hours of becoming aware of the breach
- Provide description of breach including categories and approximate number of affected data subjects
- Detail measures taken to address breach and mitigate harm
- Recommend steps Controller should take to minimize adverse effects
- Cooperate fully with Controller's breach response and notification obligations
7. Data Protection Impact Assessment
CarbonCore provides reasonable assistance for:
- Data Protection Impact Assessments (DPIA) when processing presents high risks
- Prior consultations with supervisory authorities when required
- Risk assessments related to processing operations
- Documentation of processing activities
8. International Data Transfers
Personal data may be transferred to and processed in:
United States
Mechanism: AWS infrastructure uses Standard Contractual Clauses (SCCs) approved by EU Commission, supplemented with additional safeguards.
European Economic Area (EEA)
Mechanism: Processing within EEA when possible to minimize international transfers.
9. Audit and Compliance
Controller may:
- Request information demonstrating GDPR compliance
- Conduct audits with reasonable advance notice (annually or as needed)
- Receive SOC 2 Type II reports and security certifications
- Review sub-processor agreements and compliance documentation
Audit Costs: First audit per year is free. Additional audits are at Controller's expense unless breach is discovered.
10. Data Deletion and Return
Upon termination or expiry of services, CarbonCore will:
- Delete or return all personal data within 90 days
- Exception: Data retained for legal/regulatory compliance purposes only
- Blockchain data: Remains immutable (inherent to technology)
- Certification: Provide written confirmation of secure deletion upon request
11. Liability and Indemnification
Each party is liable for damages caused by GDPR violations attributable to them:
- CarbonCore indemnifies Controller against third-party claims arising from CarbonCore's non-compliance
- Controller indemnifies CarbonCore when processing occurs per Controller's unlawful instructions
- Liability caps do not apply to GDPR violations or data breaches
12. Term and Termination
This DPA:
- Becomes effective upon acceptance of Terms of Service
- Remains in effect while CarbonCore provides services
- Survives termination for obligations requiring completion (deletion, audit)
- Can be updated with 30-day notice for regulatory changes
13. Contact for DPA Matters
Acceptance: By using CarbonCore.Earth services, you acknowledge and accept the terms of this Data Processing Agreement as an integral part of our Terms of Service. This DPA is binding on both parties.